FRAUD PREVENTION AND SECURITY PRACTICES
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The following outlines important practices for maximum protection against fraud when dealing with our organisation. It is essential that all clients and stakeholders adhere to these guidelines to safeguard their financial and personal information.
If you have any questions or concerns about suspicious activity, please contact us at:
Contact Number: 02 9762 0400
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To prevent any potential fraudulent activities, we strongly advise all clients to exercise utmost caution and verify bank account details through a telephone call with our office before proceeding with any fund transfers. Always use the official contact information provided by our organisation to reach out for confirmation. Under no circumstances should you rely solely on email instructions or messages to initiate financial transactions.
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Our organisation maintains strict professional conduct, and we will never request funds or payments outside the scope of the agreed-upon services, unless explicitly discussed and confirmed via a telephonic conversation and followed by written confirmation from the client. If you receive any unexpected payment requests purportedly from our organisation, please refrain from taking any action until you have verified it through direct phone communication with our office.
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If you encounter any suspicious emails claiming to be from our organisation but originating from external sources, promptly notify our office. We take such incidents seriously and appreciate your vigilance in informing us of any potential attempts at fraudulent communication. Please do not engage with or disclose any sensitive information in response to such emails.
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Our organisation maintains robust security measures to protect your data and financial transactions. However, it is essential to understand that we cannot be held responsible for any losses resulting from non-compliance with the above practices or fraudulent activities originating from external sources.
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Clients and stakeholders are responsible for implementing appropriate security measures on their end to safeguard sensitive information related to their accounts and transactions. This includes using secure devices, employing strong passwords, and regularly updating security software. By continuing to engage with our organisations services, you acknowledge that you have read and understood the above disclaimer and commit to following the recommended practices diligently.